NAT (network address translation) – a process of modifying IP address information in IP packet headers while in transit across a traffic routing device.Īmmyy router – an intermediary element of distributed servers used to realize communication services between Operators and Clients.ġ) Public – organized by Ammyy and accessible to any customer by default.Ģ) Private - organized by a customer on customer premises.Īmmyy Admin generates and binds unique ID to a PC on which it's run. The ID is generated automatically based on hardware characteristics of PC.Īuthentication - the act of confirming the truth of user rights for connection to a remote PC. ID – a unique identification number of a PC in Ammyy World Wide Network. Operator - a PC from which a support provider representative connects to a remote PC of a client and control it in order to deliver tech support or for other purposes.Ĭlient - a PC which remote computer (Operator) connects to. Additional materials on Ammyy Admin can be found online at or by contacting an Ammyy Inc. The reader is assumed to have a basic understanding of the product and its features. This document focuses on the information security features of Ammyy Admin. Ammyy Admin allows a support representative to view and control an end user's Windows based PC remotely. This document solely addresses the Ammyy Admin product.Īmmyy Admin is multitask software that allows IT and support professionals to provide remote support to computers and servers as well as to organize on-line meetings for collaborative or educational purposes. customers and those who need to understand how Ammyy Admin impacts information security risk and compliance in their environment. Without permission from "Client" side and special settings, access to remote desktop in hidden mode is impossible.Īmmyy Admin provides strong end-to-end solutions to data security that make data confidentiality safe. To access a computer remotely, "Operator" (side that is going to control remote desktop) must know unique ID of "Client" (side that is to be controlled). Connection to remote desktop is accessed by using a password and/or (depending on settings) hardware ID which is impossible to imitate or fake. Encryption is constant and impossible to turn off.Īmmyy Admin offers powerful, flexible options for Operator/Client authentication. All information transmitted between computers over the Internet, including display images, cursor moves, keyboard input, file transfer, etc is reliably protected. Remote desktop session is held in secure encrypted form. In case of information leakage no one (including Ammyy officers) will be able to decrypt it.ĭata communication with Ammyy Admin during a Government and well-known for its reliability) and RSA, widely used not only for data encoding but in operations with digital signatures. It combines AES (a standard accepted by the U.S. Ammyy Admin uses hybrid encryption algorithm for data transfer.
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